PASS INFO

 

  • Inkcarceration is an all ages event, patrons of any age require a pass for entry.
  • All pass sales are final, no refunds or exchanges.
  • All price levels are available in limited quantities.  Buy early to save the most money.  Once an allotment is sold out, passes will be available at the next price level.  There is no difference in access between the levels.
  • Your pass will come in the form of an RFID Festival Wristband.
  • Festival admission, camping and parking are sold separately. 
  • We recommend you purchase directly via our PASS PAGE, we are not responsible for any purchases made through unofficial or secondary sites.
  • The re-sale of passes at a higher price point is prohibited, and if discovered, will result in the pass being voided without refund.
  • Passes may not be used for advertising, promotion (including contests and sweepstakes), or other trade purposes without the express written consent of the festival. 

PASS QUESTIONS

I HAVE AN ISSUE WITH THE PASSES I PURCHASED. WHO CAN HELP ME WITH THAT?

For any pass-related issues, please email info@inkcarceration.com to contact our ticketing customer service team for help.

CAN I PURCHASE A MEET AND GREET FOR BANDS PLAYING THE EVENT?

No, we do not offer any sort of official meet and greet packages for our events.

WHERE CAN I BUY PASSES IN ADVANCE?

You can purchase passes online via Front Gate Tickets. Please see our PASS PAGE for full info. There are no physical outlets for walk-up sales in advance of the festival.

MY FRIEND AND I PURCHASED OUR PASSES THE SAME DAY. THEY RECEIVED THEIR ORDER, BUT I HAVE NOT RECEIVED MINE YET. SHOULD I BE WORRIED?

Not to worry! Passes are fulfilled and shipped in batches over several weeks. If your order is being shipped within the U.S., you will receive a tracking number once your pass has been mailed.  Passes ship approximately three – four weeks before the festival.

WHEN WILL I RECEIVE MY PASSES?
All wristbands are shipped three – four weeks prior to the event.
U.S. Orders
Your passes will be mailed out to you. As each order is fulfilled, an email will be sent with a tracking number. Emails will come from noreply@frontgatetickets.com and sometimes end up in spam folders, we advise checking there as well as adding this email to your safe-sender list. For those who purchased passes after the deadline, please bring your order confirmation and government-issued photo ID to the Box Office to receive your wristband. If you have questions about receiving your order, shipping address, tracking info, etc. please email us at info@inkcarceration.com.
International Orders
All international orders (including Canadian orders) will be available for pick up at the Box Office. Please bring your order confirmation and government-issued photo ID.
HOW CAN I UPDATE MY SHIPPING ADDRESS OR BILLING INFO?
Shipping address can be updated at any time, up until the label for your package has been printed. To update your shipping or payment information, please log into your Front Gate account HERE by hitting “sign in” at the top of the page! From there, you’ll be able to view and manage your order.
If you need any assistance, please email us at info@inkcarceration.com.
CAN SOMEONE ELSE PICK UP MY PASS AT WILL CALL?

Yes, someone other than the original purchaser can pick up the wristbands. However, they will need to bring the original order confirmation email, a copy of the original purchaser’s government-issued photo ID, and written consent from the original purchaser stating they can pick up the wristbands.

WHAT TYPE OF ID IS ACCEPTED AT THE BOX OFFICE?

The box office will accept a State issued Driver’s license, a government-issued Non-Driver ID Card, Military ID, or Passport. Please make sure to have one of these forms of ID with you!

CAN I GET A REFUND ON MY PASSES?

No. We do not offer refunds or exchanges on pass sales. All artists and scheduled performance times are subject to change. Festival is outdoors and is held rain or shine.

WHAT HAPPENS IF I DEFAULT ON MY LAYAWAY?

If you miss your payment, you will have up to a 30-day grace period to pay your next installment before your order is cancelled and subject to a non-refundable $50 fee + $10 termination fee.

CAN I UPGRADE MY SINGLE DAY TO WEEKEND OR GA TO VIP?

You can upgrade on site at the Box Office if there is availability as quantities are limited.

CAN I SPLIT MY WEEKEND PASS UP TO DIFFERENT PEOPLE EVERY DAY?

No, your pass is an RFID wristband and a weekend pass is not transferable across multiple attendees.

WHEN/WHERE WILL THE BOX OFFICE BE OPEN ONSITE?

There will be a Box Office located at the festival entrance. There will also be a Box Office at the Campground tollbooths at the Campground entrance into the festival. Box Office hours will be posted closer to the event. 

I PURCHASED A HOTEL PACKAGE, WILL THERE BE SHUTTLES PROVIDED FROM THE HOTEL TO THE VENUE?
No. Shuttles will not be provided for any for transportation from hotels to the venue. 
I PURCHASED A HOTEL PACKAGE, DO I NEED TO PURCHASE A PARKING PASS TO THE VENUE SEPARATELY?

Yes. Venue parking is not included with any hotel packages, and would need to be purchased separately. 

CLICK HERE TO GO TO FESTIVAL PASSES.